Turnpike Emergencies 
Cell Phone Users Dial #677
Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799
(440) 234-2081
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Ohio Turnpike Honors Black History Month during 70th Anniversary

February is Black History Month. This year’s theme is Black Americans and Labor, which spotlights the various and profound ways that hard work intersects with the experiences of Black people in America. Hard work is also the foundation of the Ohio Turnpike, which is also celebrating its monumental 70th Anniversary this year.

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Unpaid toll balances that are more than 90 days past due are now being collected by the Ohio Attorney General’s Office. Reliant Capital Solutions, LLC, is an authorized debt collector for the Ohio Attorney General’s Office. If you receive a text from Reliant Capital Solutions, it is an attempt to collect a debt. It is not a texting scam.

Late fees 2025 copy

As of Feb. 3, 2025, the Commission started issuing late fees for unpaid tolls.

As of Feb. 10, 2025, the Commission started sending any unpaid tolls incurred since April 10, 2024, to the Ohio Attorney General’s Office for collections and to the Ohio Bureau of Motor Vehicles (BMV) for a hold on vehicle registrations.

* If you receive a text from Reliant Capital Solutions, an authorized debt collector for the Ohio Attorney General’s Office, it is an attempt to collect a debt. It is not a texting scam. To make a payment, visit https://www.ohioattorneygeneral.gov/business/collections/pay-online or call 866.738.3182.

Click here for the full notice.

Traveling through the Open Road Tolling Plazas on the Ohio Turnpike? Here’s What You Need to Know

 
 
 
 

 



Mount Your E-ZPass Transponder to the Windshield Correctly to Avoid Additional Charges

Many changes have occurred across the 241-mile Ohio Turnpike that require E-ZPass customers to properly mount their E-ZPass transponders to the windshield behind the review mirror and away from any tinted areas.

These changes include the new open road tolling lanes for E-ZPass customers to travel nonstop at highway speed; the removal of all gates in the entrance lanes and E-ZPass exit lanes at 20 toll plaza interchanges; and the installation of video cameras to capture images of license plates, which is required to mail invoices for unpaid tolls.

Numerous tolling points to detect an E-ZPass were added to the Ohio Turnpike’s new open road tolling system, so waving an E-ZPass transponder by hand is ineffective and unsafe. If an E-ZPass transponder is not read properly by the system (no entry point was detected), the likely outcome is a max fare charge.

To avoid other potential billing issues, E-ZPass customers should also keep their online accounts up to date, including a listing of vehicle license plate number(s), a valid credit card as well as full contact information and email address.

To pay a toll online, visit www.ezpassoh.com or call customer service at 440.971.2222.

For more details about the Ohio Turnpike’s new tolling system, visit www.ohioturnpike.org/openroadtolling2024

Click the image below to view a video on how to properly install your E-ZPass transponder.

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be safe together home page

Adopt a New Mindset Behind the Wheel – Be Safe Together

By Ferzan M. Ahmed, P.E.
June 24, 2024

To reduce vehicle crashes on roadways everywhere, tolling agencies from across the globe have issued a call-to-action urging motorists to be self-aware of unsafe driving behaviors behind the wheel – such as speeding, distracted and impaired driving, and not wearing a safety belt.

It is part of a new global roadway safety campaign, Be Safe Together, led by the International Bridge, Tunnel and Turnpike Association (IBTTA).

IBTTA’s first Global Road Safety Week, which runs from June 24-28, 2024, is highlighting the steps the tolling industry is taking to make our highways safer as well as urging motorists to drive in ways that are both responsible and safe.

Click here for the full commentary.