To ensure proper processing of a reimbursement request, it is strongly recommended that customers send, e-mail or fax additional documentation, such as a receipt or some other record to verify travel on the Ohio Turnpike.
If available, please include the information from the fields below along with copies of receipt(s) or other documentation to the Customer Service Department at one of the following:
E-mail: customerservice@ohioturnpike.org
Fax: 440-234-3881 (fax)
Mail: Ohio Turnpike Commission
Attn: Customer Service Dept.
682 Prospect Street
Berea, OH 44017
If a receipt is not available, fill out the online form below and provide as much information as possible regarding the incident. You may be contacted directly if more details are needed to process your request.
In all instances, please allow a few weeks for the matter to be researched and resolved. You will receive correspondence via direct mail and a reimbursement check (if applicable).
If you have any questions, contact
the Ohio Turnpike Commission at (440) 234-2081
x1172
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