Turnpike Emergencies 
Cell Phone Users Dial #677
Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799
(440) 234-2081
Contact Us
OUR MISSION:

To be the industry leader in providing safe and efficient transportation services to our customers, communities and partners.

Privacy Policy

OHIO TURNPIKE COMMISSION’S INTERNET PRIVACY NOTICE

The Ohio Turnpike Commission recognizes the importance of privacy to our web site visitors. Therefore, visitors should be aware of the following information.

PUBLIC RECORDS

Visitors should be aware that, subject to certain statutory exceptions, most documents and records maintained by the Ohio Turnpike Commission, including but not limited to electronic data, are public records under Ohio law. Therefore, information submitted through this web site may be subject to disclosure pursuant to a public records request.

USAGE STATISTICS

In order to generate usage statistics to help us improve our web site, we automatically collect certain information on every visitor to the web site. However, this information does not disclose “personal identifiers” (such as name, address, telephone number, e-mail address, etc.). Each time a request is made to view a page within this web site, our web site creates a log file capturing generic user information. Examples of this type of information includes the type of Internet browser or computer operating system you are using, the date and time you accessed this site, the Internet protocol address of the individual computer (or proxy server) making the request, and the Internet address of the site from which you may have linked to this site.

The information we collect is used for internal review and is then discarded, used to improve the content of our web page, and not shared with other organizations for commercial purposes.

All information collected by way of server log files is used in aggregate form only, and may be analyzed for trends and statistics.

If you do not want to receive e-mail from us in the future, please let us know by e-mailing us to that effect and we will not e-mail except in response to questions.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically, we will use for these new purposes only data collected from the time of the policy change forward.

ONLINE FORMS AND E-MAIL

This web site will not collect personal identifiable information (such as name, address, telephone number, etc.) unless you provide such information voluntarily. We may ask for such information so that we can tailor interactive features of this web site to your specific interests and needs (including periodically forwarding information that matches your selected interests). You are free to provide or not to provide the requested information. If you choose not to provide this type of information, you can still visit most of the web site, but you may be unable to participate in certain online forums. Any personal information voluntarily provided by visitors, including personal information submitted on online forms and e-mail, will be used for the purposes stated on the web page. Persons who supply us with their telephone numbers online will only receive telephone contact in response to the information requested. If you supply us with your postal address, you will only receive the information for which you provided us with a request.

Information submitted through this web site also may be subject to disclosure pursuant to a public records request.

WEB COOKIES

Visitors who submit information via this web site should be aware that data linking your computer to this web site (a “cookie”) may be created. Temporary cookies may be used when necessary to complete a transaction, to process data submitted to us online or to facilitate ongoing Internet interaction. Information collected on our web sites, including cookies, may also be subject to disclosure pursuant to a public records request.

SOCIAL MEDIA AND LINKS

The Ohio Turnpike Commission (OTC) participates in social media including sites such as the Facebook® platform and YouTubeTM. Utilizing these social media sites are done for the benefit of our customers in providing additional sources of OTC and other transportation-related information. The OTC may opt to link to other sites or content within our website, or various social media platforms if they obtain relevant transportation information, or other information that aligns with the Ohio Turnpike’s mission.  Customers should be aware that links to sites that direct customers off of the OTC website are for informational purposes only and the OTC cannot attest to the accuracy of the information provided on these linked sites.  Additionally, the OTC internet Privacy Policy stated on our website may not be the same as that on other websites, and browsers should consult the privacy statements provided by these independent sites. Other websites, and the associated product advertisements or sponsors that may appear via these links do not constitute an endorsement by the OTC or any of it employees.

SECURITY MEASURES

We take very seriously the integrity of the information and systems that we maintain. Therefore, we have instituted security measures for all information systems under our control. These security measures are designed to identify attempts to tamper with this web site. Information collected through these security measures may be used in connection with a criminal prosecution or other legal proceedings.

CONTACT

If you would like information on how to review or correct information submitted though this web site, please use the Feedback Form. If you feel that this site is not following its stated information policy, you may contact us at the above address or telephone number.