Turnpike Emergencies 
Cell Phone Users Dial #677
Ohio Turnpike and Infrastructure Commission
682 Prospect Street
Berea, Ohio 44017-2799
(440) 234-2081
Contact Us
In recognition of #NationalTelecommunicatorsWeek, we thank all dispatchers, especially our Ohio Turnpike Radio Room Operators, who make the Ohio Turnpike A Better Way To Travel! Thank you!

 



Traveling through the Open Road Tolling Plazas on the Ohio Turnpike? Here’s What You Need to Know

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Mount Your E-ZPass Transponder to the Windshield Correctly to Avoid Additional Charges

Many changes have occurred across the 241-mile Ohio Turnpike that require E-ZPass customers to properly mount their E-ZPass transponders to the windshield behind the review mirror and away from any tinted areas.

These changes include the new open road tolling lanes for E-ZPass customers to travel nonstop at highway speed; the removal of all gates in the entrance lanes and E-ZPass exit lanes at 20 toll plaza interchanges; and the installation of video cameras to capture images of license plates, which is required to mail invoices for unpaid tolls.

Numerous tolling points to detect an E-ZPass were added to the Ohio Turnpike’s new open road tolling system, so waving an E-ZPass transponder by hand is ineffective and unsafe. If an E-ZPass transponder is not read properly by the system (no entry point was detected), the likely outcome is a max fare charge.

To avoid other potential billing issues, E-ZPass customers should also keep their online accounts up to date, including a listing of vehicle license plate number(s), a valid credit card as well as full contact information and email address.

To pay a toll online, visit www.ezpassoh.com or call customer service at 440.971.2222.

For more details about the Ohio Turnpike’s new tolling system, visit www.ohioturnpike.org/openroadtolling2024

Click the image below to view a video on how to properly install your E-ZPass transponder.

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