What Customers Should Do If They Think They Have Been Victimized.
- Mobile device owners who receive suspicious tolling text messages should delete them without clicking on the link.
- Anyone who may have clicked on a fraudulent link and provided any personally identifiable information should immediately contact their bank or credit card provider to secure their information and financial accounts.
- Victims of SMS tolling text scams should file a complaint with the FBI’s Internet Crime Complaint Center (IC3) and be sure to include the phone number from where the text originated and the website listed within the text.
- Individuals with questions about tolls incurred should check their account using the toll agency’s legitimate website or contact the toll agency’s customer service phone number.
Source: Tolling Points (International Bridge, Tunnel and Turnpike Association)
Adopt a New Mindset Behind the Wheel – Be Safe Together
By Ferzan M. Ahmed, P.E.
June 24, 2024
To reduce vehicle crashes on roadways everywhere, tolling agencies from across the globe have issued a call-to-action urging motorists to be self-aware of unsafe driving behaviors behind the wheel – such as speeding, distracted and impaired driving, and not wearing a safety belt.
It is part of a new global roadway safety campaign, Be Safe Together, led by the International Bridge, Tunnel and Turnpike Association (IBTTA).
IBTTA’s first Global Road Safety Week, which runs from June 24-28, 2024, is highlighting the steps the tolling industry is taking to make our highways safer as well as urging motorists to drive in ways that are both responsible and safe.
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